Privacy Policy

Last updated: July 3, 2026

This Privacy Policy describes how Vibe PEMF (“we,” “us,” or “our”) collects, uses, and shares information when you visit or make a purchase from vibepemf.com.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information that you provide directly to us, information collected automatically when you use our website, and information provided by third-party services that help us operate our store.

Information you provide

We may collect:

Name
Email address
Phone number
Billing and shipping address
Order details
Customer service messages
Product reviews or testimonials
Any information you choose to submit through forms, email, chat, or checkout

Payment information

Payments are processed by Shopify and/or third-party payment providers. We do not directly store your full credit card number. Payment processors may collect payment details necessary to complete your purchase.

Automatically collected information

When you visit our site, we may automatically collect:

IP address
Browser type
Device information
Pages viewed
Referring website
Date and time of visit
Shopping cart activity
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Send order confirmations and shipping updates
Provide customer support
Respond to questions or requests
Improve our website and products
Detect fraud, abuse, or security issues
Comply with legal obligations
Send marketing emails or offers, only where permitted
Measure advertising and website performance

3. Wellness and Health-Related Information

Vibe PEMF sells wellness-related products. Our website is not intended to collect sensitive medical or health information.

Please do not send us private medical records, diagnoses, or other sensitive health information through our website, email, chat, or contact forms. If you voluntarily provide health-related information when contacting us, we will use it only to respond to your inquiry or provide customer service.

Our products and website content are not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare professional before using wellness devices if you have a medical condition, implanted device, are pregnant, or have health concerns.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the website, remember shopping cart activity, analyze site performance, and improve your shopping experience.

Cookies may also be used by Shopify, analytics providers, advertising platforms, and other service providers.

You can control cookies through your browser settings. Disabling cookies may affect parts of the website, including checkout or cart features.

5. How We Share Information

We may share your information with trusted third parties that help us run our business, including:

Shopify and ecommerce service providers
Payment processors
Shipping and fulfillment providers
Email and SMS marketing providers
Customer support tools
Website analytics providers
Advertising platforms, if used
Fraud prevention and security providers
Legal, accounting, or compliance professionals

We may also share information when required by law, to protect our rights, to prevent fraud, or in connection with a business transfer such as a sale, merger, or reorganization.

6. Shopify

Our store is hosted by Shopify. Shopify provides the ecommerce platform that allows us to sell our products and services to you. Your information may be processed by Shopify in order to operate the store, process orders, support checkout, prevent fraud, and provide related services.

7. Email and Marketing Communications

If you sign up for our email list, make a purchase, or otherwise provide your email address, we may send you updates, offers, product information, or customer service messages.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly.

We may still send transactional emails related to your orders, account, shipping, returns, or customer service.

8. Behavioral Advertising

We may use analytics and advertising tools to understand how visitors use our website and to show relevant ads.

These tools may collect information about your visits to our site and other websites. Depending on your location, this activity may be considered “sharing” personal information for targeted advertising under certain privacy laws.

You can control advertising preferences through your browser, device settings, and available opt-out tools from advertising platforms.

9. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

Request access to the personal information we have about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of certain marketing communications
Opt out of certain targeted advertising or data sharing
Request a copy of your personal information
Appeal a privacy-related decision, where applicable

To make a privacy request, contact us at:

Email: [your email address]

We may need to verify your identity before fulfilling certain requests.

10. California Privacy Rights

If you are a California resident, you may have additional rights under California privacy laws, including the right to know what personal information we collect, use, disclose, sell, or share; the right to request deletion or correction; and the right to opt out of certain sales or sharing of personal information.

We do not sell personal information for money. However, some analytics or advertising activities may be considered “sharing” under California law if they are enabled on our website.

California residents may contact us at:

Email: [your email address]

11. International Visitors

If you access our website from outside the United States, your information may be processed in the United States or other countries where our service providers operate.

By using our website, you understand that your information may be transferred to countries that may have different data protection laws than your country of residence.

12. Data Retention

We keep personal information for as long as reasonably necessary to:

Fulfill orders
Provide customer service
Maintain business records
Comply with legal, tax, accounting, and reporting obligations
Resolve disputes
Prevent fraud or abuse
Enforce our agreements

When information is no longer needed, we may delete, anonymize, or securely store it as required by law or business needs.

13. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no website, ecommerce platform, or internet transmission is completely secure.

You are responsible for keeping any account login information confidential.

14. Children’s Privacy

Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal information, contact us and we will take appropriate steps to delete it.

15. Third-Party Links

Our website may contain links to third-party websites, apps, or services. We are not responsible for the privacy practices, content, or policies of third-party sites.

Please review the privacy policies of any third-party websites you visit.