Shipping policy

Shipping Policy

Last updated: August 18, 2026

Thank you for shopping with Vibe PEMF. We strive to process and ship orders as quickly and reliably as possible. Please review our shipping policy below before placing your order.

Shipping Destinations

We currently ship to addresses within the United States and Canada.

We are also able to ship to P.O. boxes where supported by the selected shipping carrier. Some shipping services may not be available for P.O. box addresses.

Order Processing

Orders are generally processed within 1–3 business days after your order is placed and payment has been successfully received.

Business days are Monday through Friday and exclude weekends and U.S. holidays.

During periods of high order volume, holidays, severe weather, or other circumstances outside our control, processing may take longer than usual.

Estimated Delivery Time

Typical delivery time is approximately 5–8 business days after shipment.

Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on your location, carrier delays, weather conditions, customs processing, holidays, or other circumstances outside the control of Vibe PEMF.

Shipping Rates

Shipping charges are calculated at checkout based on your order, shipping destination, and available carrier service.

Most shipping charges are approximately $10–$20, although the actual cost may vary depending on the destination, package size, weight, and shipping method.

The shipping charge displayed during checkout will be the applicable shipping charge for your order.

Shipping Carriers

We primarily ship orders using:

USPS
UPS

We may select the carrier and shipping service that is most appropriate for your order and delivery address.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation and tracking number using the contact information provided with your order.

Please allow some time after receiving your tracking number for the carrier's tracking system to update.

Order Cancellations and Address Changes

If you need to cancel your order or change your shipping address, please submit your request before the order has been fulfilled or shipped.

Once an order has been fulfilled or shipped, we may no longer be able to cancel the shipment or change the delivery address.

Orders that have already shipped are subject to our Return and Refund Policy.

Customers are responsible for providing a complete and accurate shipping address at checkout. Vibe PEMF is not responsible for delays or delivery problems caused by incorrect or incomplete address information provided by the customer.

Shipments to Canada

Customers receiving orders in Canada are responsible for any applicable customs duties, import taxes, tariffs, brokerage fees, or other government-imposed charges associated with their shipment.

These charges are not included in the product price or shipping charge collected by Vibe PEMF unless specifically stated otherwise.

Customs and import charges are determined by the applicable government authorities and/or carrier and are outside the control of Vibe PEMF.

International shipments may also experience additional delivery time due to customs processing.

Delayed Packages

Carrier delays can occasionally occur due to weather, transportation disruptions, holidays, customs processing, or other circumstances outside our control.

If your tracking information shows that your package has been significantly delayed, please contact us at info@vibepemf.com, and we will assist you in reviewing the shipment status.

Lost Packages

If your tracking information indicates that your package may be lost in transit, please contact us at info@vibepemf.com.

We may ask you to allow the carrier's normal delivery or investigation period to pass before a package can be considered lost. We will work with the carrier as appropriate to investigate the shipment.